Lobb-E — Privacy Policy
Lobb-E is a service of GroundBound AI, LLC.
Effective Date: July 7, 2026 Last Updated: July 8, 2026
This Privacy Policy explains how GroundBound AI, LLC ("Company," "we," "us") collects, uses, shares, and protects information when you use the Lobb-E website, applications, and services (the "Service"). It is incorporated into our Terms of Service.
1. Scope
This Policy applies to information processed through the Service. It does not apply to third-party websites or services we do not control. Lobb-E is a business productivity tool intended for professional users; it is not directed to children.
2. Information We Collect
a. Information you provide:
- Account information — name, email address, organization name, and credentials when you register or sign in.
- Organization and brand settings — organization name, type, sector/stakeholder context, and logo you choose to upload.
- User Content — bill text, uploaded documents (e.g., PDFs), pasted text, bills loaded from legislative data sources, notes, topics, sessions, and reports you create.
- AI inputs ("prompts") — the text and instructions sent to AI models to generate briefings, summaries, and other outputs (this primarily consists of your User Content and your configuration choices).
- Payment information — when you purchase a subscription or credits, payment is handled by our third-party payment processor (Stripe); we receive limited transaction details (such as confirmation and the last four digits of a card) but do not store full card numbers.
- Communications — information you provide when you contact support.
b. Information collected automatically:
- Usage and device data — log data, approximate location derived from IP, browser/device type, pages viewed, features used, and timestamps.
- Cookies and local storage — used to keep you signed in, remember preferences, and operate the Service (see Section 9).
We do not intentionally request sensitive personal information unless it is necessary for a Service feature you choose to use. However, User Content you submit — including bill text and documents — may contain sensitive or regulated information (for example, information relating to health, disability, criminal justice, immigration, children, or employment). You are responsible for ensuring you have the right to submit that information and for avoiding submission of information that should not be processed through the Service.
3. How We Use Information
We use information to: (a) provide, operate, and secure the Service; (b) generate AI Output you request; (c) authenticate users and manage accounts and subscriptions; (d) process payments; (e) provide support and communicate with you about the Service; (f) monitor, debug, and improve the Service's performance and reliability; (g) detect, prevent, and address fraud, abuse, and security issues; and (h) comply with legal obligations and enforce our Terms.
We may also create and use aggregated or de-identified information that does not reasonably identify you or your organization — such as overall usage, performance, and reliability metrics — to operate, analyze, improve, and report on the Service. We do not use your bill content or other User Content in a way that identifies you or reveals your organization's strategy for these purposes.
4. Legal Bases (where applicable)
Where required by law, we process personal information on the bases of: performance of our contract with you; our legitimate interests in operating and improving the Service; your consent (where requested); and compliance with legal obligations.
5. AI Processing and Model Training
When you use AI features, your inputs (primarily your User Content and configuration) are transmitted to third-party AI model providers through our AI routing provider (OpenRouter) in order to generate the output you request.
No training on your inputs. We do not use your inputs or AI Output to train, fine-tune, or improve our own AI models. We configure our AI routing, where available, to avoid routing your inputs to model providers that use prompts or outputs to train their models, and we maintain provider settings intended to prevent training use where those settings are available. However, model providers' retention and training practices may vary by model, provider, plan, and configuration, and we may update our approved provider list from time to time. Providers may process and temporarily retain your inputs and outputs as needed to deliver the Service, maintain security and reliability, prevent abuse, or comply with law, as described in their applicable terms.
We do not sell your User Content, and we do not use your User Content to build a competing product.
6. How We Share Information
We share information only as follows:
- Service providers / subprocessors acting on our behalf, including: cloud hosting, database, file storage, and authentication (Google Firebase / Google Cloud); AI model routing (OpenRouter) and the underlying AI model providers; gateway infrastructure (Cloudflare); the payment processor (Stripe); and legislative data sources (e.g., LegiScan) queried to retrieve bill information.
- Legal and safety — when we believe disclosure is required by law, legal process, or to protect the rights, safety, or property of the Company, users, or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
- With your direction or consent — when you choose to share or export content.
We do not sell personal information or share it for cross-context behavioral advertising.
Organization accounts. If your Account is provided by or associated with an organization (for example, a team or Studio workspace), that organization and its administrators may be able to access, manage, export, restrict, or delete information and content associated with your Account.
Subprocessors. We rely on the following categories of service providers and infrastructure, which may process information on our behalf:
| Provider | Function |
|---|---|
| Google Firebase / Google Cloud | Hosting, database, authentication, file storage |
| OpenRouter | AI model routing |
| AI model providers (e.g., Anthropic) | AI generation |
| Cloudflare | Infrastructure, security, gateway |
| Stripe | Payment processing |
| LegiScan and similar providers | Legislative bill data |
| Transactional and marketing email provider | Account, transactional, and marketing email |
A current list of material subprocessors is available upon request, and we may update it as the Service evolves.
7. Data Storage, Security, and Retention
We host data with reputable cloud providers and apply administrative, technical, and organizational safeguards (including access controls and encryption in transit). No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident involving your personal information, we will provide notice as required by applicable law.
We retain information for as long as your Account is active and as needed to provide the Service, then for a reasonable period to comply with legal obligations, resolve disputes, and enforce agreements. After you close your Account, we will delete or de-identify your User Content within 90 days — the same window stated in the Terms of Service — except where retention is required for legal, security, backup, billing, or dispute-resolution purposes; some data may persist in backups for a limited additional period.
8. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, export, or restrict processing of your personal information, and to withdraw consent. Within the Service you can also edit, correct, or delete your User Content and AI Output at any time. You may request closure of your Account by contacting support@lobb-e.com. To exercise rights or ask questions, contact support@lobb-e.com. We will respond as required by applicable law and will not discriminate against you for exercising your rights. Your rights vary by jurisdiction and under applicable U.S. state privacy laws; we honor the rights that apply to you.
Marketing communications. If we send you marketing or promotional emails, you may opt out at any time using the unsubscribe link in those emails or by contacting us at support@lobb-e.com. We may still send you non-promotional messages about your account, security, billing, or material changes to the Service.
9. Cookies and Local Storage
We use cookies, browser local storage, and similar technologies to keep you signed in, remember preferences, and operate features. We use these technologies only as needed to run the Service; we do not use advertising or cross-site tracking cookies. You can control cookies through your browser, but disabling them may impair the Service.
10. Children's Privacy
The Service is intended for professional users and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information, contact support@lobb-e.com and we will take appropriate steps to delete it.
11. International Users
The Service is operated from the United States. If you access it from outside the U.S., you understand your information will be processed in the United States, where data-protection laws may differ from those in your jurisdiction.
12. Changes to This Policy
We may update this Policy from time to time. If changes are material, we will provide notice (for example, by email or in-app) and update the "Last Updated" date. Your continued use after changes take effect constitutes acceptance.
13. Contact
Questions or requests regarding this Policy: GroundBound AI, LLC, 1109 S Park St, Ste 504, #412, Carrollton, GA 30117, support@lobb-e.com.
End of Privacy Policy.